How Our Privacy Policy Covers Wallet Records
Our Privacy Policy covers the details needed to create and protect your account, including your contact details, verification records, sign-in activity, device signals and support messages. When you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we retain transaction references and status details
-
1
so we can match a payment to your account and investigate a receipt question. We do not describe these payment records as a separate profile; they are handled for account access, payment checking, fraud prevention and required record keeping. If a payment partner or service provider
-
2
processes part of a transaction, we use the relevant data only for that operational purpose. We apply this policy where local law permits, and eligibility or access depends on local law. The current policy explains how to ask about a record, request a correction, or question
-
3
a data use before you continue using your account.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.
